August 15, 2023
Prices: $30 - $70 depending on service offering + annually vs monthly
Integration: Strong integration — Backed by Hubspot ventures i.e dev teams work together to make sure integration is top notch
Features:
Warm Transfer
Call commenting & assignment
Smartflows for call routing
Conversational AI
Call whispering
Call queueing
Parallel calls
Overall:
Aircall is what most people consider the industry standard when it comes to cloud calling softwares, especially when Hubspot is being used as the Sales CRM. Backed by Hubspot Ventures, Aircall boasts a 4.4 integration rating inside the Hubspot marketplace. If you have a call center, or your team operates as one— Aircall has a lot of features that are tailored to your use, including call queues and smartflows for robust call routing. The integration with Hubspot allows a seamless integration into your team’s existing workflow, and utilizing Aircall inside of Hubspot could not be an easier process. Overall I think you can’t get much better than Aircall when it comes to using a cloud calling software inside of Hubspot. It matches up very well to any of its competitors in the space.
